Broken down? Had an accident? Need recovery?

We provide an individual quote for every job. The cost depends on your location, the distance, vehicle weight and condition, and the assistance required. Call us and describe the situation — we will agree the quote before carrying out the service.

Telephone contact is available 24 hours a day, seven days a week. We confirm whether assistance can be provided and agree the timing individually during the call.

We do everything we can to get help to you as quickly as possible. Once we know your location and situation, we will give you an estimated arrival time during the call. This depends on distance, traffic, road conditions and available equipment, so we cannot guarantee a fixed arrival time.

We take roadside assistance enquiries from Poland and Germany, including Słubice and Frankfurt (Oder). We arrange vehicle transport within the European Union and from EU countries to Poland. Availability and timing are agreed individually.

Yes, we arrange transport of damaged and non-running vehicles from European Union countries to Poland. We need the collection location, destination and details of the vehicle’s condition to confirm whether transport is possible and provide a quote.

Passenger cars, SUVs, off-road vehicles, vans, minibuses, motorcycles, scooters and quad bikes, as well as electric and hybrid cars. We transport running and non-running vehicles. Suitability depends on weight, dimensions, condition and available equipment.

These jobs may be possible after assessing the vehicle’s condition and loading arrangements. Tell us about damage, locked wheels and access to the vehicle. Photographs help us select suitable equipment and confirm whether transport is possible.

We can help arrange specialist assistance through trusted partner companies with suitable equipment. This service is not carried out using a heavy recovery vehicle of our own. Please tell us the maximum authorised mass, location and nature of the problem.

We can take a maximum of four passengers in one vehicle. For larger groups, we can help arrange additional transport. Please tell us the number of passengers when requesting assistance.

Yes, we can take the vehicle to a workshop of your choice or help you find a suitable repairer. We work with workshops covering different specialisms in Słubice, including FSL Service on our premises. Delivery arrangements are agreed individually.

Do not start the engine. Contact us and tell us the vehicle type and which fuel was added. We can drain the incorrect fuel and deliver the correct fuel. Further action depends on the situation and the vehicle’s condition; transport to a workshop may be needed. Tell us if the engine has already been started.

Yes, we offer jump-starting with a booster and help with changing a wheel. Describe the symptoms and let us know whether you have a usable spare wheel. The appropriate assistance depends on the situation and technical capabilities.

Yes, replacement vehicle hire is available subject to our fleet’s availability. We confirm availability and terms individually — a replacement vehicle cannot be guaranteed for every request.

You can pay by cash, bank transfer or BLIK. We agree the price and payment details individually before carrying out the service.

Please have your exact location, direction of travel or a nearby landmark, vehicle make and type, weight and dimensions, a description of the problem and the number of passengers ready. Tell us if any wheels are locked and whether the vehicle is accessible for loading. You can send photographs via WhatsApp. For transport, also provide the destination.